Refund Policy

1. 14-day refund window

If you are unhappy with a paid CRM Pro plan, you may request a refund within 14 days of the payment date. Approved refunds are returned to the original payment method within a reasonable period after approval.

2. What is refundable

Monthly and yearly subscription fees paid within the last 14 days are refundable. After 14 days, subscription fees are non-refundable, and no partial refund is given for the unused part of a billing period after cancellation.

3. What is not refundable

Setup fees, onboarding fees and any one-off service fees are non-refundable. Charges resulting from misuse of the Service, or from a breach of the Terms of Service, are non-refundable.

4. Free plan

The Free plan costs nothing, so no refund applies to it.

5. How to request a refund

Email support@codelist.top from the email address on your account, with your account name, the plan, and the date and amount of the payment. We will confirm receipt and aim to decide within 5 business days.

6. Chargebacks

If you open a chargeback with your bank or card provider instead of contacting us first, we may suspend your account while the dispute is resolved.

7. Changes

We may update this policy from time to time; the version on this page at the time of your payment applies to that payment.

Last updated: 6 November 2026.